Terms & Conditions

1. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of the information you provide, for keeping your login credentials confidential, and for all activity that occurs under your account. Notify us promptly at support@intelbid.app if you suspect unauthorized use.

2. The Service

IntelBid provides software for commercial flooring subcontractors to capture bid invitations, draft proposals and follow-up emails, manage contacts and pipelines, and related features. We may add, change, or remove features over time. Some features depend on third-party accounts you choose to connect (such as Google or Microsoft mailboxes), and your use of those accounts remains subject to the third party's own terms.

3. Subscriptions, trials, and billing

• The Service is offered on a subscription basis. Current plans and prices are shown on our pricing page and at signup.
• Free trials, if offered, may require a valid payment method. Unless you cancel before the trial ends, your subscription begins and the applicable fee is charged.
• Subscriptions renew automatically for the same term (monthly or annual) until canceled. You can cancel at any time; cancellation takes effect at the end of the current billing period.
• Except where required by law, fees already paid are non-refundable. Payments are processed by Stripe.
• We may change pricing on renewal with reasonable notice.

4. Acceptable use

You agree not to:

• Use the Service unlawfully or to violate the rights of others, including sending spam or unsolicited bulk email.
• Attempt to access data belonging to other organizations, probe or breach security, or interfere with the Service.
• Reverse engineer, resell, or copy the Service except as permitted by law.
• Upload malware or content you do not have the right to use.

We may suspend or terminate access for violations of these Terms.

5. Your content and data

You retain ownership of the bids, proposals, contacts, and other content you submit to the Service ("Your Content"). You grant us a limited license to host, process, and display Your Content solely to operate and improve the Service for you. Our handling of personal data is described in our Privacy Policy. You are responsible for ensuring you have the right to provide Your Content, including any third-party contact information.

6. Third-party connections

When you connect a Google or Microsoft account, you authorize us to access only the data needed for the features you enable, as detailed in the Privacy Policy. You can disconnect at any time. We are not responsible for the availability or behavior of third-party services.

7. Intellectual property

The Service, including its software, design, and branding, is owned by [Company Legal Name, LLC] and protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. All rights not expressly granted are reserved.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. IntelBid assists with estimating and communication but does not guarantee bid outcomes, accuracy of AI-generated drafts, or that the Service will be uninterrupted or error-free. You are responsible for reviewing all proposals, pricing, and emails before sending or relying on them.

9. Limitation of liability

To the maximum extent permitted by law, [Company Legal Name, LLC] and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless [Company Legal Name, LLC] from claims, damages, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

11. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms or if needed to protect the Service or other users. On termination, your right to use the Service ends; provisions that by their nature should survive (including ownership, disclaimers, and limitation of liability) will continue to apply.

12. Governing law

These Terms are governed by the laws of the State of [State], United States, without regard to its conflict-of-laws rules. You and IntelBid agree to the exclusive jurisdiction of the state and federal courts located in [State] for any dispute not subject to binding arbitration where applicable.

13. Changes to these Terms

We may update these Terms from time to time. When changes are material, we will update the date above and, where appropriate, notify you in the Service. Your continued use after changes take effect means you accept the updated Terms.

14. Contact us

Questions about these Terms? Email support@intelbid.app or write to [Company Legal Name, LLC], [Company Mailing Address].