Terms & Conditions

1. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of the information you provide, for keeping your login credentials confidential, and for all activity that occurs under your account. Notify us promptly at support@intelbid.app if you suspect unauthorized use.

2. The Service

IntelBid provides software for commercial flooring subcontractors to capture bid invitations, draft proposals and follow-up emails, manage contacts and pipelines, track a Schedule of Values and pay applications, and related features. We may add, change, or remove features over time. Some features depend on third-party accounts you choose to connect (such as Google or Microsoft mailboxes, Google Drive, QuickBooks Online, or Xero), and your use of those accounts remains subject to the third party's own terms.

3. Subscriptions, trials, and billing

• The Service is offered on a subscription basis. Current plans and prices are shown on our pricing page and at signup.
• Free trials, if offered, may require a valid payment method. Unless you cancel before the trial ends, your subscription begins and the applicable fee is charged.
• Subscriptions renew automatically for the same term (monthly or annual) until canceled. You can cancel at any time; cancellation takes effect at the end of the current billing period.
• Except where required by law, fees already paid are non-refundable. Payments are processed by Stripe.
• We may change pricing on renewal with reasonable notice.

4. Acceptable use

You agree not to:

• Use the Service unlawfully or to violate the rights of others, including sending spam or unsolicited bulk email.
• Attempt to access data belonging to other organizations, probe or breach security, or interfere with the Service.
• Reverse engineer, resell, or copy the Service except as permitted by law.
• Upload malware or content you do not have the right to use.
• Share your API keys, or use an API key or credentials you are not authorized to use.

We may suspend or terminate access for violations of these Terms.

5. Your content and data

You retain ownership of the bids, proposals, contacts, and other content you submit to the Service ("Your Content"). You grant us a limited license to host, process, and display Your Content solely to operate and improve the Service for you. Our handling of personal data is described in our Privacy Policy. You are responsible for ensuring you have the right to provide Your Content, including any third-party contact information.

6. Third-party connections

When you connect a Google, Microsoft, QuickBooks Online, or Xero account, you authorize us to access only the data needed for the features you enable, as detailed in the Privacy Policy. QuickBooks and Xero are connected at the organization level by an admin and are used solely to look up or create the customer, vendor, and item records, and to create the invoices (for pay applications you build in the Service) and bills (for expenses you choose to push), that you ask us to push — you are responsible for reviewing the amounts and recipient before pushing anything to your accounting system, and for reconciling your books there. You can disconnect any of these accounts at any time. We are not responsible for the availability, accuracy, or behavior of third-party services, including QuickBooks Online, Xero, Google, or Microsoft.

The Service also lets you generate API keys and connect your own external AI agents or tools (for example, an MCP client such as Claude Desktop or Cursor) to your workspace. You are responsible for keeping each key confidential and for all activity performed with a key issued to your organization, and you must promptly revoke any key you believe is compromised (Settings → Integrations). Connecting an external agent shares your workspace data with that agent and the third party that operates it, at your direction and subject to that third party's terms and privacy policy — which we do not control. External agents can read data and stage proposed changes only; a member of your organization must confirm any change inside the Service, and you remain responsible for actions you confirm. We are not responsible for the behavior, security, or outputs of external agents you connect.

7. Intellectual property

The Service, including its software, design, and branding, is owned by IntelBid LLC and protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. All rights not expressly granted are reserved.

8. Automated processing, AI output, and monitoring — no guarantee of completeness

The Service relies on automated processing, machine learning, and large-language-model features. This includes, without limitation, scanning connected mailboxes for bid invitations and replies, detecting and classifying general-contractor responses, matching messages to contacts, bids, and organizations, extracting data from emails and attached documents (such as plans, invitations, scopes, and addenda), inferring due dates, statuses, and award outcomes, generating draft proposals and emails, and producing reminders, notifications, dashboards, and reports.

These features are decision aids, not a substitute for your own review. They are probabilistic and will at times be incomplete, delayed, or wrong. By way of example and not limitation, the Service may fail to detect or surface a bid invitation, reply, addendum, award, cancellation, question, or deadline; may misclassify a message or attribute it to the wrong contact, general contractor, project, or bid; may extract incorrect values from a document; may duplicate or omit records; or may fail to send, or delay sending, a notification or reminder. Causes include message formats we do not recognize, relay and forwarding services, spam filtering, mailbox rules, revoked or expired credentials, third-party outages, API rate limits, and inherent limits of automated language processing.

• No duty to monitor. We do not act as your agent, broker, estimator, or representative. Nothing in these Terms obligates us to detect, review, escalate, or notify you of any particular message, deadline, opportunity, or event, and we assume no such duty by providing scanning, detection, or notification features.
• Not your system of record. You remain solely responsible for independently monitoring your own email, deadlines, bid obligations, contracts, and books, and for maintaining your own records. The Service does not replace your professional judgment or the advice of a qualified estimator, accountant, attorney, or insurer.
• Review before relying. You are solely responsible for reviewing and verifying all Service output — including proposals, pricing, takeoffs, schedules of values, pay applications, emails, extracted figures, and any record pushed to a connected accounting system such as QuickBooks Online or Xero — before sending, submitting, or relying on it.

To the maximum extent permitted by law, we disclaim all liability arising from or related to any missed, late, partial, duplicated, or inaccurate detection, extraction, classification, sync, notification, or reminder, including any resulting missed bid opportunity or deadline, lost or unawarded work, mis-priced or mis-scoped bid, billing or pay-application error, or lost revenue, profit, or business relationship.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranty arising from course of dealing or usage of trade. IntelBid assists with estimating, billing, and communication but does not warrant that the Service will be uninterrupted, secure, timely, or error-free, that defects will be corrected, that any data will be preserved without loss, or that the Service will detect any particular event or produce any particular outcome. We make no guarantee of bid outcomes, win rates, or the accuracy or completeness of AI-generated or automatically extracted content.

10. Limitation of liability

To the maximum extent permitted by law, IntelBid LLC and its suppliers, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost or missed business opportunities, lost or corrupted data, procurement of substitute services, or business interruption, arising from or related to the Service — including any claim based on a missed, delayed, incomplete, or inaccurate automated detection, extraction, notification, or sync as described in Section 8.

Our total aggregate liability for all claims relating to the Service will not exceed the amount you actually paid us for the Service in the twelve (12) months before the event giving rise to the claim.

These limits apply regardless of the theory of liability — contract, warranty, tort (including negligence), strict liability, or otherwise — even if we have been advised of the possibility of such damages, and even if a limited remedy is found to have failed of its essential purpose. The disclaimers and limits in Sections 8 through 10 are an essential basis of the bargain between us and reflect an agreed allocation of risk; the Service would not be offered at these prices without them.

Any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim arose, or it is permanently barred, except where a longer period is required by law.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, the exclusions and limits above apply only to the extent permitted, and nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot lawfully be limited.

11. Indemnification

You agree to indemnify and hold harmless IntelBid LLC from claims, damages, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

12. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms or if needed to protect the Service or other users. On termination, your right to use the Service ends; provisions that by their nature should survive (including ownership, disclaimers, and limitation of liability) will continue to apply.

13. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. You and IntelBid agree to the exclusive jurisdiction of the state and federal courts located in Wyoming for any dispute not subject to binding arbitration where applicable.

14. Changes to these Terms

We may update these Terms from time to time. When changes are material, we will update the date above and, where appropriate, notify you in the Service. Your continued use after changes take effect means you accept the updated Terms. Revisions that do not change your rights or obligations, such as adding or correcting our mailing address, are shown as a “Last revised” date at the top of this page and do not re-date the Terms. The revision of October 7, 2026 added our mailing address to section 15. The revision of October 14, 2026 named Xero and described the records the accounting connections create in section 6, and named Xero in sections 2 and 8.

15. Contact us

Questions about these Terms? Email support@intelbid.app or write to IntelBid LLC, 625 E. Twiggs St Ste 1000 PMB 97857, Tampa, FL 33602.